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  • How do I request a custom design?
    Can't find what you are looking for? I offer a bespoke design service to bring your design idea to life for your special occasion. Each topper is custom designed and personally handmade. For custom orders you will be sent a design proof to approve prior to being made. Contact me to get the ball rolling!
  • What is the turnaround time?
    Current turnaround time and update to date order information will be displayed on the home page. Click here to visit the homepage.
  • Are the labels diswasherproof?
    All our products come with care instructions. All products are gently hand wash only i.e. do not put in the dishwasher, soak in the sink or use hard abrasives on the label. Wash in hot soapy water and simply wipe over if required the label when washing.
  • Personalisation Amendments
    Due to the personalised nature of our products once you have placed your order we cannot make changes. Please ensure you check your personalisation details upon ordering your items.
  • Contact Us
    To contact us please use the Contact Us form where we will be happy to help you with your custom order request or enquiries.
  • How do I contact you for commercial requests?
    We love to support small businesses and undertake commercial/bulk marketing orders. Please use the contact us form where we will be happy to discuss with you your requirements.
  • Where is my order?
    Cake Toppers are sent via Royal Mail please allow 1-3 days for items posted 1st class and 3-5 days for delivery for second class items. During the Christmas period delivery times may be slower so please allow a little extra time to receive your order. Proof of postage is obtained for all items sent but are not tracked. Larger items are sent via Hermes Courier with a delivery timescale of 3-5 days.
  • Label Care
    All labels used on plastic and glassware are not suitable for the dishwasher. Please take extra care when cleaning your labels hand wash items only, do not leave in soak and gently wipe over the label when required.
  • How do I apply my labels?
    All labels come with full application instructions. Our labels are easy to apply at home on your chosen product.
  • Custom Labels
    Want to add a label to a product but can't find the label size you are looking for? We make custom labels to fit your items from crate labels, tins, storage jars, reading folders whatever you have in mind! Just send us a message via the Contact Us form with the maximum width and height required for your labels and we will ensure that the labels do not exceed the maximum width specified and the height of the label will be adjusted proportionately.
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